Newfane Lumber & Mfg Co Inc
Sales Associate
Full Time • Newfane Lumber & Mfg Co Inc
Benefits:
- Locally owned and operated
- Employee discounts
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
You might be a great fit if…
- You enjoy serving others as we would like to be served.
- Making the best even better.
- You enjoy making a difference in your community.
- You enjoy helping others.
- You enjoy working in teams.
- You're motivated to learn new skills.
Job Summary:
Sales associates are expected to maintain a positive representation of Newfane Lumber Company by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail building material industry. Some experience/knowledge of building material and their applications is very helpful. Their job will include, but is not limited to, the following responsibilities:
Responsibilities:
- Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
- Provide a material list for customer's project. (Be able to estimate what material is needed)
- Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
- Notify customers of upcoming promotions and new products.
- Assist with loading products into customer’s vehicles as needed.
- Merchandise products according to prescribed planograms and help maintain signage.
- Restock shelves as necessary.
- Assist in taking regular inventory of stock.
- Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
- Help store staff with other tasks as needed.
- Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
- Adhere to all store policies and safety standards.
Qualifications:
- Outstanding customer service skills and a professional attitude.
- A working knowledge of the products contained in the store with a willingness to continue to learn.
- Organized, self-starter who thinks independently and solves problems.
- Knowledge of effective sales methods and techniques.
- Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry. Knowledge of MS Word and PowerPoint.
- Strong math, reading, writing, and communication skills.
- Able to lift up to 80 lbs.
- Able to work a flexible schedule, including evenings, weekends, and holidays as needed.
Goals:
- Boost overall sales by closing the sale and add-on sales.
- Continually expand knowledge of all departments in the store.
- Become a versatile employee, able to help in other areas when needed.
- Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
- After enough experience, become a mentor to new employees and help them understand products and retail concepts.
Compensation: $18.00 - $22.00 per hour
No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities—through the best of times and the greatest challenges.
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Career Advancement Opportunities
Full-time and Part-time work
Locally owned and operated
Employee discounts